Salesforce

Drive Customer Engagement with Automation and Personalization

Improve revenues with Technosoft Group Salesforce expertise and implementation services. We integrate Salesforce with your backend applications and offer enhanced customer satisfaction. A comprehensive roadmap of insights and implementation strategy of Salesforce with inputs from Accounts Receivable, Logistics, Forecasting, and Services is provided by Technosoft Group experts.

Scalability and customization are fundamental reasons to adopt Salesforce’s Customer Relationship Management solution. Considering the client at the core and then all organizational actions directed towards achieving effective marketing, sales, and customer service makes a comprehensive CRM solution. Technosoft Group helps its customers gain a better customer experience, enabling its CRM services in a shorter cycle and achieving enhanced customizations specific to their business segments.

Sales Cloud

  • Lead to Quote Cycle Implementation with KPIs and Dashboards
  • Sales Call Reporting with Outlook Integration of Activities

Service Cloud

  • Case Automation for Multilevel Complex Business Cases
  • Service Console with Einstein Insights and CTI Integration

Communities

  • Customer and Partner Communities with Multiple Profiles and Configurations
  • Sites with Advanced UI

Marketing Cloud

  • Campaign Management, Lead Capture Process
  • Marketing Automation with Pardot Integration

CPQ

  • Tailored Pricing Application
  • Guided Selling Settings (price guidance, product segments, customer segments)

Einstein Analytics

  • Margin Cube
  • Freight Cost Analysis
  • Quantity Forecast
  • Financial Reports (financial performance, net sales chart, margin chart)

Force.com

  • Platform Applications with Custom APIs
  • ERP-based pricing/quality/logistics Applications

Commerce Cloud

  • Building Headless API Architecture
  • Commerce Cloud Implementation
  • Commerce Cloud Migration
  • Omni Channel Implementation